System Support Technician Cover Letter

IT Support Technician Cover Letter

IT support technicians also referred to as desktop support technicians or computer support specialists, offer technical and maintenance assistance to users experiencing issues with their hardware and software systems. Assistance is provided in numerous ways such as over the phone or online. IT Support Technicians have a range of responsibilities that revolve around troubleshooting to identify and resolve computer-related problems from installing hardware, updating software, compiling reports to recommending industry products to improve productivity.

Among the diverse skills in the IT Support Technician’s toolbox are:

  • A strong desire to help others.
  • Exceptional analytical abilities to resolve problems quickly and competently.
  • A methodical approach to problem-solving and troubleshooting
  • Excellent technical capabilities
  • Excellent communication skills
  • A computer-related degree

Are you applying for an IT Support Technician position? Use the sample cover letter below as a guide for writing your own..

For help with your resume, check out our extensive IT Support Technician Resume Samples.

Dear Ms. Shaw,

Please accept my application for the IT Support Technician position at Sheffield Solutions Ltd. I have attached updated resume along with this cover letter for your consideration. You will find that my skillset, experience, and qualifications meet your requirements detailed in the advertised job description. I have a Bachelor’s degree in Computer Information Systems from California Regional University and have spent the last four years providing excellent client support and conducting routine maintenance support at HRM Tech Solutions. In my role as an IT Support Technician, I was required to maintain accurate, comprehensive reports of all IT-related systems including desktops and laptops and IT hardware, installing, configuring and maintaining PCs, identifying and resolving hardware and software problems and providing on-site and off-site end-user training.

In my four years at HRM Tech Solutions, I was able to build on my innate skills to perform my duties effectively. I am a resourceful individual with excellent problem-solving skills. My interpersonal skills enabled me to build positive working relationships with the team I worked with and internal and external clients.

A summary of my career highlights appears below. For more detailed information, please refer to my enclosed resume.

  • Successfully resolved more than 350 troubleshooting tickets in a timely manner
  • Solved a variety of intricate technical, network and printer issues.
  • Gained expertise in diagnostics, end-user support, and problem identification.

I am confident that my diverse range of skills and experience will be an asset at Sheffield Solutions Ltd. I hope you find my application holds substantial proof to invite me for an interview. I look forward to meeting with you. Thank you for your time.

Sam Steeples

Covering Letter for an IT Support Technician

IT Support Technician covering letter example can be used for free after amending it as suitable. If you have seen a role of IT Technician that you are interested applying for then you will be aware that as a technician your role will be to fix and install IT equipment. Usually to do this role you will complete some qualifications relevant to ensure that you are capable of acting as a technician and helping customers and or clients.

If you are ready to apply for the role of IT Technician and looking for an idea of how to write a covering letter, please see the below example.

Covering Letter for an IT Support Technician

Jane Brown
101 Any Road, Every Town, XX1 1YY

Mr John Smith
ABC Company
All Streets
Any Town


Dear Mr Smith

Application for the post of IT Support Technician

I am pleased to enclose my CV for the above post.

I believe that my work experience and skills would be an asset to your company’s IT division. My experience in IT support is wide and varied, including troubleshooting (on and off site), installing software and configuring desktops. I have also provided IT help desk support and have developed excellent interpersonal skills as a result. I am particularly skilled in explaining technical issues to people with little or no IT expertise.

The IT support industry is an exciting one to be in and I am dedicated to keeping up-to-date with developments to benefit my employer, my customers and me. I am able to thrive in a fast paced working environment and to work to set targets. My problem solving abilities are first rate.

I believe that I am ideally suited to your company and am keen to attend for interview. Please contact me on (phone number) or at (e-mail address) if you require any additional information.

Thank you for your time.

Yours sincerely

Jane Brown

IT Technician Cover Letter

Dear Sir/Madam,

Application for the role of IT Technician

I would like to apply for the role of IT Technician which I have seen advertised in (where) and (when).

I am a very hands on individual who has always wanted to pursue a career in IT. Combined with my need to fix and install IT equipment I decided to follow a career as a Technician. I have completed my (any relevant qualifications) and feel that this has helped me immensely. I am always keen to learn new things and like to keep very up to date on technology to ensure that I am always doing the best job I can.

As well as my technical skills, I feel that I am a good communicator. I spend a great deal of my time at client/customer sites and I enjoy meeting different people and helping and explaining information about their equipment to them.

I have enclosed my CV and my qualifications which I think will be useful for this role and am happy to answer any questions that you may have related to my skills and experience.

Thank you for taking the time to read my application and I look forward to hearing from you in due course.

Yours sincerely


Good luck with your job searching and writing your letter.

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